5 Star Professional Dog and Cat Grooming
For your convenience we offer a variety of services to suit your lifestyle
|Drop off or wait while we groom - Average wait time: 1hour and 30 minutes|
|We collect in a 10 KM radius of our shop
@ R6 / KM
|We service a 3.5 KM radius around our shop|
We believe each of our pooch and kitty guests’ has their own personality and preference, and therefore we treat them just like that, as individuals.
For example, guests who are too overwhelmed with the dryer will be towel dried. Our aim is for our VIP’s to return having had a positive experience and joyful spa experience. A little run around in the shop is also allowed for pooches who have a fear of cages.
We run our spa just as any human beauty salon would, with each pet being scheduled in for a specific time slot so that minimal time is spent in the cages, thus minimising disruption and unsettling of any of our other furry guests..
Michelle, owner of the spa has achieved her groomers qualification from the Professional Academy of Dog Groomers. All staff are trained on an on-going basis to ensure the best and most fashionable styling and to constantly improve their animal handling approach. We believe that our staff our are most important resource as they are the ones handling our four legged VIPs and therefore they are rewarded on a KPI performance systems where bonuses are paid according to certain indicators such as animals wellness, quality of work, attitude etc...
Allowing staff maximum room for growth and job satisfaction within the Le Pawtique business. The spa is fully supervised at all times and it is company policy that under no circumstances will we force an animal into submission or administer a tranquilizer should they not be comfortable with the grooming process. Advice will be given to owners on/of any animal that is beyond grooming.